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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lashauna Blanks

October 24, 2024

5  out of  5
rating by Lashauna Blanks
"I love everyone from Katie, to Renee, to Tony and even the new team members! I am always a customer that had this and that and this. I get tired of myself but they always make sure I am taken care of! This isy 3rd year with them and they got me hooked! They are the greatest"
We responded:
"Lashauna, thank you so much for your wonderful review! I'm so happy to hear that you feel well taken care of by our team, including Renee, Tony, and our new members. It's fantastic to know that we've been able to assist you over the past three years and keep you satisfied with our service. We truly appreciate your loyalty and look forward to continuing to support you with all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out! - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Mike Chipman

June 20, 2024

5  out of  5
rating by Mike Chipman
"I have had my home and auto insurance with USAA for over 10 years. This year USAA jacked my insurance up$ 2000/ a year for homeowners and almost $500/year on my auto without provocation/accidents/claims etc. This forced my mortgage to go up almost 400$/month and my auto an extra 75/month!! I was never warned or informed of the price increases from USAA (who usually has great CS), so imagine my shock when I received my mortgage bill! Who can afford that in todays economy. USAA could not offer a explanation for the increase besides the state of the economy, even after making adjustment to minimum coverages my payments were still outrageous. Not only that, ater reviewing my policy, I found out they had my house listed as 600sqft more than what it was. So, i was actually overpaying for homeowners the past 10 years due to a clerical error. I knew it was a long shot, but asked if I could get reimbursed for 10 years of overpayment due to clerical error on their end and I was denied. I immediately started searching for new insurance. A friend I work with has State Farm and suggested I look into them after comparing/discussing what he was paying in premiums for home and auto. I wanted to use someone local and read great reviews about Katie Lamb. So i reached out to them and all I can say as it has been a great experience so far. I was in full blown panic mode given the increases in my insurance premiums. Katie and her team walked through the process with a breeze. Not only were she and her team kind, professional, courteous, and knowledgeable, they also gave me a sense of security, confidence and reassurance that I was making the right choice by going with State Farm and her team. Long story short, I saved a TON of money by bundling my home and auto.....I mean a TO!. I'm paying less than half than what I was paying with USAA AND receiving MORE coverage! I'm beyond overjoyed and can breath a little easier now that I saved so much and my mortgage is back manageable again. THANK YOU Katie Lamb and your team at State Farm in Atoka! If I could leave 10 stars I would."
We responded:
"Mike, thank you so much for taking the time to share your experience. I appreciate your kind words and we are so happy to have you with us and look forward to working with you for years to come! - Katie Lamb State Farm Insurance Agent, Atoka, TN"
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Jessica Goodfellow

June 4, 2024

5  out of  5
rating by Jessica Goodfellow
"Katie is a fabulous agent! If she is not available (which is rare!) her team is very quick to respond. Highly, highly recommend her!!"
We responded:
"Jessica, I'm overjoyed you had a fabulous experience with our team! We're pleased to hear you highly recommend us and appreciate your kind words. Our team is always here to assist you promptly. Thank you for choosing us for your insurance needs! - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Jay Armstrong

May 29, 2024

5  out of  5
rating by Jay Armstrong
"There's something to be said about service these days and Katie will take care of you. I texted her immediately after my truck was broken into on a Saturday night at 8 pm on memorial Day weekend. I would venture to say I shouldn't have gotten a response until Tuesday morning but that's not what happened. She promptly responded with nothing but help. She is amazing. I can't recommend her strongly enough."
We responded:
"Thank you for sharing your experience, Jay! We're pleased to hear that Katie was able to assist you promptly and effectively during a challenging time. We're grateful for your kind words and glad we could help. If you ever need assistance in the future, feel free to reach out. - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Jennifer Moreno

May 14, 2024

5  out of  5
rating by Jennifer Moreno
"10/10 recommend! Katie was nothing short of amazing. Extremely helpful and efficient. Made what I thought would be a painful process a great experience !"
We responded:
"Jennifer, I'm thrilled to hear you had an amazing experience with us! Thank you for recommending our services - we're here for all your insurance needs! - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Laura Littleton

May 8, 2024

5  out of  5
rating by Laura Littleton
"Katie is the best insurance agent. I got in a wreck and she walked me through every step and help me navigate all the steps. She made the process so easy and stress free. Thanks Katie!"
We responded:
"Laura, I'm thrilled to hear that I could assist you through your recent accident and make the process stress-free! I'm pleased to have been able to help you navigate everything smoothly. Thank you for your kind words, and I'm here for any future insurance needs you may have! - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Kengee Lopez

April 23, 2024

5  out of  5
rating by Kengee Lopez
"Katie is great! Always very prompt and courteous. Katie consistently provides awesome customer service and goes above and beyond to make sure we’re fully covered! 10/10 recommend"
We responded:
"Thank you, Kengee, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! - Katie Lamb - State Farm Insurance Agent"
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Nestor Rios

April 23, 2024

5  out of  5
rating by Nestor Rios
"Katie is the best! If you are you are looking for insurance, I recommend Katie Lamb State Farm! She takes such good care of me! She’s always answering any of my questions! She is the best in the business!"
We responded:
"We are overjoyed by reviews like this, Nestor! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Katie Lamb - State Farm Insurance Agent"
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Megan Haggerty

April 23, 2024

5  out of  5
rating by Megan Haggerty
"Katie Lamb and Tony did a wonderful job on helping me enroll in home/auto insurance and have an understanding of it all. Customer service was great! Glad to be with State Farm."
We responded:
"Megan, thank you! We love seeing reviews like this. Tony always put our customers first and we are glad they were able to assist you with your home and auto insurance needs. Feel free to contact us anytime. - Katie Lamb - State Farm Insurance Agent"
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Julie by

April 23, 2024

5  out of  5
rating by Julie by
"She is the best - available for all my questions! Thank you !!!"
We responded:
"Thank you for the five stars, Julie! And thank you for trusting us with your insurance needs. - Katie Lamb - State Farm Insurance Agent"
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Hotcelebritea Hunt

April 23, 2024

5  out of  5
rating by Hotcelebritea Hunt
"Love Katie and the staff at State Farm! Best decision ever to switch to them and reap all of the benefits the company has to offer! I love the drive safe and sound"
We responded:
"We sincerly appreciate your kind review and shoutout for our team! We are always here to help with your insurance needs, and it's truly gratifying to know that we left a positive impression on you. Thank you for being part of our Atoka State Farm family! - Katie Lamb - State Farm Insurance Agent"
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La Tasha Thomas

April 11, 2024

5  out of  5
rating by La Tasha Thomas
"Katie Lamb makes you feel like you’re special. One on one communication meeting all your insurance needs. Katie and Renea will make sure you’re covered.. Hands down the best State Farm reps I have experienced. I recommend everyone I know to her for their Insurance needs."
We responded:
"La Tasha, thank you so much for your kind words! It's wonderful to hear that you felt valued and well taken care of. Renea and I are committed to providing the best service possible, and we're grateful for your recommendation to others! - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Francisco Gascue

April 9, 2024

5  out of  5
rating by Francisco Gascue
"Quick, friendly, and attentive."
We responded:
"Francisco, we greatly appreciate your kind words! - Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Don Preuss

April 5, 2024

5  out of  5
rating by Don Preuss
"Excellent service!!!"
We responded:
"Thank you for the excellent service review, Don! I'm pleased to hear that you had a positive experience with our office. Providing exceptional service and coverage is our top priority, and we're grateful for your feedback. If you have any future insurance needs, feel free to reach out. Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Rolling with the Beards

April 5, 2024

5  out of  5
rating by Rolling with the Beards
"Katie is awesome to work with! Always quick to answer questions and get you taken care of! Highly recommend!"
We responded:
"Thank you for the glowing review! I'm pleased to hear that you find my service quick and efficient. I'm grateful for your recommendation and look forward to assisting you with all your insurance needs. Katie Lamb - State Farm Insurance Agent, Atoka, TN"
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Brandy Sims

February 28, 2024

5  out of  5
rating by Brandy Sims
"Katie is the best, always so helpful and kind, and knows the insurance business well."
We responded:
"Thank you for the five-stars, Brandy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Jessica Clark

February 26, 2024

5  out of  5
rating by Jessica Clark
"Renee Jones is AMAZING! She is always available and extremely punctual with everything. I’ve never received such good customer service from any business. Not even chic fil a! I am grateful to experience her and she makes having state farm sooooo much better! She deserves all the grace and appreciation and most of all BLESSINGS!"
We responded:
"Thank you so much for your glowing review, Jessica! Renee is indeed a gem, and we're thrilled to hear about your positive experience with her. Providing exceptional service is our priority, and it's wonderful to know that Renee's dedication has made your experience even better. We appreciate your kind words!"
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Gina Serna

December 30, 2023

5  out of  5
rating by Gina Serna
"Best service around!! Most friendly staff and quickest service ever! Highly recommend."
We responded:
"Gina, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Donna Rudolph

August 25, 2023

5  out of  5
rating by Donna Rudolph
"Katie and her team always respond quickly to my questions and concerns. She has always been great about getting all she needs to know about the situation and presents me with insurance options thst meets my needs, and with great rates"
We responded:
"Donna, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Tonja Ramsey

August 25, 2023

5  out of  5
rating by Tonja Ramsey
"Katie is a wonderful friend and our agent. She is always there when you need a quote or just answering a question. She always takes care of her customers. When we switched last year, she made sure we had the very best quote and saving us money. Thank you Katie for everything. ❤️"
We responded:
"Thank you for the wonderful review, Tonja! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Bossy Polaris

July 25, 2023

5  out of  5
rating by Bossy Polaris
"Katie makes you think and feel like family. Call and get a quote. You may be surprised."
We responded:
"We are grateful for the amazing review, Bossy! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs!"
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carolyn robinson

June 7, 2023

5  out of  5
rating by carolyn robinson
"Very friendly and helpful regardless of the time of day. Answer all question even when I ask them repeatedly just in another way and never changes tone."
We responded:
"Carolyn, thank you for taking the time to leave us a review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your insurance needs. Thank you for being a part of our State Farm family!"
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Laquitta Houston

June 1, 2023

5  out of  5
rating by Laquitta Houston
"I have been with them for 4 year and never had a problem. They will help with car insurance and home rental insurance thanks for looking out for me and my family"
We responded:
"We love seeing reviews like this, Laquitta! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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micca solti

May 30, 2023

5  out of  5
rating by micca solti
"BEST insurance agent ever!!! Katie is thorough and great at communicating with clients. I’ve had a great experience with my coverage for my cars at UNBEATABLE rates! Definitely recommend 10/10!"
We responded:
"Micca, thank you for the wonderful review! We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Sky Bravo

May 23, 2023

5  out of  5
rating by Sky Bravo
"Katie is the absolute best and highly recommended! We have so many questions and Katie and her office staff treats us as if we grew up next door to each other!"
We responded:
"We love seeing reviews like this, Sky! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"